Shipping policy

At Ainsworth and Co, we strive to ensure every delivery is straightforward, dependable, and easy to understand. To keep your shopping experience smooth, all orders are shipped with care and at no cost.

Shipping Fees

All orders placed within the United Kingdom are shipped free of charge. There are no extra costs or hidden fees added at checkout. The amount shown is the amount you pay.

Delivery Area

We currently ship only within the United Kingdom. Each order is packed carefully in China and delivered to the address you provide.

Order Processing

Orders are usually prepared for dispatch within 1–3 business days. Once your order ships, you will receive a shipping confirmation email with tracking information.

Delivery Timeframe

Estimated delivery timelines are:

• Standard Delivery: 1–3 business days (Monday to Sunday) 
  

• Total delivery time: 5–8 business days, including processing. We use USPS, UPS, FedEx, and DHL.

Order Tracking

After dispatch, we will email you a tracking link so you can follow your delivery progress.

If you have any questions, please contact us at support@ainsworthandco.com

Delays

Although we work hard to meet the stated delivery estimates, delays may sometimes happen due to factors outside our control, including carrier issues or weather-related disruptions. If this occurs, we will keep you updated.

Company Name
Ainsworth and Co

Address:
501 Capell Apartments Victoria Place, SE17 1PG, London, SE17 1PG, United Kingdom

E-Mail: support@ainsworthandco.com
Phone Number: +447459068706

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM BST London Time
Saturday and Sunday: 10:00 AM - 4:00 PM BST London Time
Average response time: within 24 hours