Terms of service
1. Introduction
This website is operated by Ainsworth and Co ("we," "us," or "our"). These Terms of Service govern your use of our website and any purchases you make through it. By accessing or using this website, you agree to be bound by these Terms of Service. If you don't agree with any part of these terms, you shouldn't use the site.
2. Use of Website
You must be at least 18 years old to use this website and make purchases. If you create an account, you're responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
3. Products and Pricing
We make an effort to display our products accurately, including colours and descriptions. However, we can't guarantee that your monitor's display will be accurate. Product availability is subject to change without notice. Prices for products are subject to change without notice.
4. Orders and Payment
When you place an order, it's an offer to buy the products. We'll confirm receipt of your order by email, but this doesn't mean your order has been accepted. We reserve the right to accept or reject your order for any reason. Payment must be received before your order is shipped. We accept the payment methods displayed on our site. All prices are in GBP.
5. Shipping and Delivery
Our shipping and delivery policies are outlined in our separate Shipping Policy, which is available on the website. Please refer to this policy for details on shipping costs, delivery times, and other related information.
6. Returns and Refunds
You can return your order within 30 business days of receiving it for a refund. Items must be in their original condition. See our Return Policy, available on the website, for full details on how to return an item.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use any content from this website without our express written permission.
8. User Content
If you submit content to our website (e.g., reviews), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You are responsible for the content you submit.
9. Prohibited Activities
You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. This includes, but is not limited to, transmitting viruses, spam, or other harmful code.
10. Limitation of Liability
We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this website or the purchase of products from this website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising out of your use of this website or your violation of these Terms of Service.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
13. Changes to Terms
We may update these Terms of Service at any time. We will post any changes on this website, and the revised Terms of Service will be effective immediately upon posting. It is your responsibility to review these Terms of Service periodically for changes.
14. Contact Information
Company Name
Ainsworth and Co
Address:
501 Capell Apartments Victoria Place, SE17 1PG, London, SE17 1PG, United Kingdom
E-Mail: support@ainsworthandco.com
Phone Number: +447459068706
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM BST London Time
Saturday and Sunday: 10:00 AM - 4:00 PM BST London Time
Average response time: within 24 hours